Colin Pearce's Blog

Two big e-releases today.

After 30 years of talking about it and teaching it I can say without fear of contradiction that 99% of business people's telephone skills need work. And I just made it easier for you to fix with Great Phone Skills in e-format.

There are three ways to lose money

There used to be two ways to lose money in business: Advertising and advertising. There are actually three and the third is to let your people answer the telephone how they like – or how you like! It's 2011 and it ain't good enough. You would cry if you knew how much money incompetent telephone users kiss off every day. 

I tried to buy a Sleep Apnea machine. I was a prospect.  I have the ailment or I wouldn't have rung. I had the $2,000 or I wouldn't have rung. The first four I called were so stupid, so lethargic, so unskilled,  I hung up on them. The fifth won me because she used interest, manners and closing skills without being aggressive.

If you go to Great Phone Skillls you will see we've completely digitised the program. Now can play the CDs (now MP3s) on your iPhone or Android and read the eBook on the same device.

The results show up in one day.

There are less people buying, so sell up!

And when you get people on the phone or in your store, sell them something more. There are less people buying so you have to sell all the stuff that the non spenders AREN'T buying to the people who ARE buying, I know for a fact that most retail salespeople do NOT know how to do this and don't even like doing it. That's why you need the latest release of Make More Money From Every Sale now in e-reader format so they can learn to do it with love. Now in e-reader format it is only $9.99 inserted of the hard copy price of $25.

It also takes effect in one day.