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Customer Service
Combos:
> Book and Double CD Pack - $65 value for $60 - SAVE $5
> All three - $150 value for $127.50 - SAVE $22.50
Betsy
Sanders writes in the foreword to the book, 'Whether you feel your
company is starting from scratch, or whether you, like all great
companies, are committed to ongoing improvement, Five Star Service
on a One Star Budget will fuel your journey. This is one set you
will want to share with your entire team.'
Betsy
should know! She is a Director of Walmart, Washington Mutual, Wolverine
Worldwide, Wellpont Health Systems, Advantica Restaurant Group and
founding manager of Nordstrom's Southern Caifornia.
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